Priority desks for UNN school-fee payments and CAC registration/compliance, with human approval at every high-risk step.
Complete the normal undergraduate school-fee workflow from student verification to invoice, Remita payment and UNN receipt reconciliation.
Never invent or manually type a school-fee amount from memory. The student’s live UNN invoice for the correct session, level and payment type is the source of truth. A bank debit is not proof of successful UNN payment until the official UNN receipt is generated.
Open only the official UNN portal. Confirm the student name and registration number shown after login. The student should control the portal password and any authentication secret.
Ask the student to state the intended academic session and current level before selecting anything. Read the selections back to the student before generating the invoice.
Generate the invoice inside the UNN portal. Verify student name, registration number, session, level/payment type, amount and RRR. Never create a second RRR for the same intended payment unless UNN instructs you to.
Use the RRR printed on the UNN invoice. Read back the amount, payer and purpose. The student/payer chooses the funding channel and personally approves any OTP, PIN, CVV or banking authentication.
Keep the official Remita receipt/reference after successful payment. Do not rely on a debit alert alone. If Remita is pending or unsuccessful, do not generate another payment blindly.
Return to the UNN portal School Fees area and use the same RRR from the generated invoice/payment confirmation where the portal requests it. Continue only when the school-fee receipt is produced.
Compare student name, registration number, session, payment purpose, amount and RRR between invoice, Remita result and UNN receipt. Print or save the receipt only after all fields match.